If you are a coach, you may already be thinking about how you can transition your business online. When you’ve always counseled clients in your office, you’re probably also wondering whether you can deliver the same quality of service over the Internet.
Online coaching has made significant progress in its delivery methods over the past decade. It has evolved from office visits and telephone sessions to fully-remote coaching services that can be scaled without compromising on support quality. The key is to adopt an online coaching platform with the features and functionality that meet the needs of your practice and your clientele.
They include:
- Video conferencing software for online coaching sessions
- Online scheduling capability, so clients can book time slots that are the most convenient for them.
- Online billing and payments feature
- Document sharing to facilitate business contract and therapy material exchanges
- A CRM system to store client data such as session history
Depending on the type of coaching business you run (e.g. lifestyle, nutritional, fitness), you may need special client support features like:
- Weight loss tracking
- Exercise plans
- Diet plans
In this post, we will review the best digital coaching solution that makes it easy to support your clients anywhere and anytime.
vcita
Vcita is an all-in-one business scheduling app with everything you need to manage your coaching practice from a single platform. Whether you are an independent lifestyle coach or employ multiple business coaches to support your thriving enterprise, vcita has you covered.
The online scheduling feature lets you embed an appointment calendar on your website and social media pages or share it via email. When clients reserve a time slot, it immediately becomes unavailable to anyone else and your Google calendar is automatically updated, preventing the hassles associated with double-booking. The client receives a confirmation message with the Zoom video URL for their upcoming session and, as the appointment time approaches, automated reminders reduce the likelihood of a no-show.
What makes vcita stand out from most scheduling apps is the customizable client portal. In addition to scheduling, cancelling, and rebooking appointments, your clients can:
- Pay online
- Share and access files such as invoices, workbooks, and exercise or menu plans
- Review their past communications with your office
This combination of convenience and transparency inspires the trust that encourages a repeat clientele.
Features
- User-friendly dashboard
- Zoom integration for video-based sessions
- Secure payment processing via credit card or PayPal
- Direct and private messaging between coach and client
- File uploading and sharing
- Two-way syncing with Google Calendar
- Email and SMS meeting reminders
Pricing:
Vcita offers four pricing plans, all of which offer a 14-day free trial.
- Online Scheduling ($12 USD per month): Support up to 300 clients with online coaching services. Client portal included.
- Essentials ($19 USD per month): Includes powerful client management features such as billing, invoicing, and automated reminders.
- Business ($45 USD per month): Features useful and effective marketing tools like email and SMS marketing and online coupons.
- Platinum ($75 USD per month): All of the client management and marketing tools of the lower plans, plus advanced features such as individual client portal domains and customized email and notification templates.
Choose an online coaching platform for your business
As a professional coach, you’ll appreciate how vcita’s online coaching platform can help your business make the transition from in-office appointments to virtual sessions. You’ll enjoy access to a larger client base and, by automating some features and empowering your clients to assume others, you’ll no longer have to waste time and energy on tasks that don’t add value to your clients and your practice.
