As published in Website Magazine | December 12, 2014 by Allison Howen
vCita has unveiled a new version of its LiveSite platform for small businesses (SMBs), which aims to schedule appointments, pay online, upload files and complete forms.
According to vCita, the new release of the LiveSite platform is driven by a fully customizable and mobile-ready design that integrates calls-to-action and an interactive invite into any website. Additional features of the release include:
One-Click Pay Now – An online payment form that can be added to any Web page or embedded within an email campaign. After clients make a payment they receive an email confirmation, while businesses have the ability to track outstanding and completed payments.
Advanced Scheduling – This feature enables clients to schedule a consultation, an appointment or request a service. With the feature, businesses can set aside blocks of time for travel, buffers between client meetings or a call, as well as add a scheduled break into the day. This can help businesses avoid appointment fatigue and overlap.
File Sharing – This feature tracks and records the life of a shared document in the vCita contact management software, as well as notifies the receiving party of availability via email or on the next visit through the LiveSite invite.
Email Templates – New email templates provide brands with greater flexibility and branding options. The templates are mobile-enabled with an html email template or a text-only version that works with any smartphone.
Extended Language Support – Businesses can now offer the ability for users to work in native French or Spanish.