Active listening is often defined as "suspending internal judgement and commentary and focusing on the speaker." It is considered key to successful communication and it's not limited to just speech. Active listening can be accomplished through your website, email, correspondence, social—just about any communication channel.
Jacqueline Whitmore of Entrepreneur.com offers six tips to help you become a better listener and drive more genuine communication with others. See if you can integrate her tips into all of your communications—from the spoken to written word! Read more>>