SEATTLE – August 29, 2013 – vCita (www.vcita.com), the leader in web engagement software for small business, is pleased to announce the release of additional features to the vCita Online Scheduling Software. This release further enhances the online experience by providing greater client convenience while streamlining processes through automation.
vCita Online Scheduling is a component of the vCita Web Engagement Platform, an end-to-end small business solution offering self-service vehicles that drive more business, expand the client dialogue and help deliver amazing service. Online Scheduling empowers clients to set or reset an appointment using any inbound channel, on any device, anytime, anywhere. This online scheduling software is the catalyst, a dynamic call-to-action tool for clients to engage, providing a personalized client experience that generates more qualified opportunities and better service.
On-Demand Online Access. This online vehicle drives clients to initiate a dialogue at the point of engagement. Clients can access availability and set and reschedule appointments in one stress-free online experience. Businesses can now opt in to receive SMS text notifications when a client submits a request.
Service Listings. Businesses can provide a list of services that clients can choose from while scheduling the appointment. This customizable menu of services aligns the client’s needs with the businesses service offerings. When combined with vCita Online Payments, clients can pay online for services even before the appointment takes place.
Automate Responses. Businesses can now automate responses to client inquires, meeting requests,, confirmations, invoices due or late payments, notifications of payment and more. Automated responses offers immediate client follow-up and reinforces the value of the client relationship.
Complements Inbound Channels. It takes just minutes to add vCita Online Scheduling to any inbound channel—website, email and/or social media. With just a line of code, small businesses can expand the conversation by offering clients a personalized communication channel to schedule and conduct business anytime, from anywhere on any device.
Seamless Integration. Integrates with any email, social media and website platform including WordPress, Wix, Weebly, Web.com and others. Businesses can customize the look and feel to accommodate any brand on any web presence.
Learn more or get a trial of vCita Online Scheduling.
vCita (www.vcita.com) is the leader in web engagement software for small business. The vCita platform redefines small business by driving more opportunities from the web, mobile, email and social. Businesses can extend their brand, personalize the client dialogue and delight clients by delivering amazing service. The vCita Web Engagement Platform includes messaging, self-service scheduling and online payments via any device, anytime. vCita increases the effectiveness of any web presence, strengthens customer relationships and provides a personalized experience clients have come to expect. Visit vCita at www.vcita.com, email firstname.lastname@example.org or call 855.824.8244.
Cherie Wentz Blehm